Cookie policy

Understanding how and why we use cookies

We use cookies on our website the Global Commercial Banking Landing Page (the 'Site') to distinguish you from other users of the Site. This helps us to improve your experience when using our Site and to ensure the Site performs as you expect it to. This Cookie Policy should be read together with the Terms and Conditions governing your use of the Site. For ease of reference, the same definitions used in the Terms and Conditions are adopted in this Cookie Policy.

By continuing to browse the Site, you are agreeing to our use of cookies.

This Cookie Policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them.

Please read our Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

What are cookies?

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognise a user's device. We use the following cookies on this Site:

  • 'analytics' cookies, to analyse how users use this Site to help us make our website better for those who visit it regularly. They help us work out what users like and don't like and how we can improve things for you;
  • 'strictly necessary' cookies, which are essential to ensure performance of the Site. They include, for example, cookies that enable you to log into secure areas of our Site; and
  • ‘tailored content’ cookies, which are cookies that allow us to display content relevant to you and your interests, based on the way you have used our website previously.

Local Sites may use cookies for a variety of other reasons including to determine preferences, let users navigate between pages efficiently, verify the user and carry out other essential security checks. Local Site cookie policies will explain how they use cookies. Some of the functions that cookies perform can also be achieved using similar technologies. This policy refers to 'cookies' throughout, however it also covers these alternate mechanisms.

For a detailed description of the ‘analytics’ and strictly necessary’ cookies that we use on this Site, please see below.

More information about cookies can be found on

How cookies make our websites safer and easier to use

Cookies are used for a variety of reasons, such as to improve the functionality and performance of this Site and to allow us to tailor the content of the Site to suit your interests.

When we include links to third party websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as we are not responsible or liable for any third party's privacy practices.

How you can manage your cookies

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this Site, you can generally do this through your browser settings. Your browser's 'help' function will tell you how to do this.

You do not have to accept cookies, however, please remember that cookies are often used to enable and improve certain functions on our Site. If you choose to switch certain cookies off, it is likely to affect how our Site works and you may not be able to access all or parts of the Site.

For more information about how to disable cookies, visit

How long the cookies will remain on your computer

The single session cookie is a temporary cookie which remains in the cookie file of your browser until you close the browser.

The other cookies will remain in the cookie file of your browser after the closing of the browser, and will become active again when you reopen the Website. These cookies have different expiration dates. Following expiry of a cookie, a new version of that cookie will be downloaded when you next visit the Website, unless you have withdrawn your consent in the meantime.

How we work with trusted third parties

Third parties are trusted suppliers to HSBC. They include our insurance policy providers, partners who provide important functionality to our website, such as our live chat service, and partners who help us improve our website, such as Adobe Analytics, who provide statistics about which pages are visited most frequently.

We only use cookies from third parties in order to provide our customers with HSBC products and services. The only time cookies would enable us to share personal information such as your name, address, telephone or email is when you have given us express consent to pass it on to a trusted third party – for example, if you were applying for an insurance product from one of our third party insurance providers.

You will only ever be shown HSBC-branded advertisements on our website – never those from other companies. Of course, you may see HSBC-branded advertisements when browsing other companies' websites too. Some of these will be general campaign-related adverts but others will be tailored to your likely interests based upon previous web browsing activity – these can be easily identified as they feature a small blue AdChoices icon in the corner of the advert. If you want to opt-out of receiving targeted adverts from HSBC, please read our FAQs.

More about your privacy

To find out more about how HSBC protects your privacy when using our website, see our website Terms and Conditions and Privacy Policy.


Questions, comments and requests regarding this Cookies Policy are welcomed and should be submitted via the Site’s ‘Email us’ form, which can be found here.

A list of cookies that we use

Analytics cookies

Please see below for a detailed list of the ‘analytics’ cookies used on this Site.




This is used to track if the user has accepted the ‘cookie policy’. It stores the number of times a user has accessed the site. If the user has accessed the site more than 3 times the cookie pop up won’t show.


This cookie is used by Adobe Analytics to identify a unique visitor.


This cookie is used by Adobe Analytics. It is set and read by the JavaScript code to determine if cookies are enabled.


This cookie is used by Adobe Analytics. It is set and read by the JavaScript code when the ActivityMap functionality is enabled; it contains information about the previous link on this site that was clicked on by the user.


This cookie is used by Adobe Analytics to identify a unique visitor


This cookie is used by Adobe Analytics to identify a unique visitor if the standard s_vi cookie is unavailable due to third-party cookie restrictions.


This cookie is used by Adobe Target. It keeps a number of values to manage how visitors experience Target campaigns.


This Webtrends cookie identifies user behaviour over time to help us understand how many people come back to our site, how often, and what their preferences are. No personal information is stored in the cookie, nor do we extract any data from your machine. To read more about this third-party cookie, including the provider's comprehensive privacy policy, please visit

Strictly necessary cookies

Please see below for a detailed list of the ‘strictly necessary’ cookies used on this Site.




This cookie is automatically generated by It is used to identify the user’s session on the server. The session being an area on the server that can be used to store data in between http requests.


Audience Manager sets this cookie to assign a unique ID to a site visitor. The demdex cookie helps Audience Manger perform basic functions such as visitor identification, ID synchronisation, segmentation, modeling, reporting, etc.


Audience Manager sets this cookie to record the last time it made a data synchronisation call.


Audience Manager sets this cookie when there's an error sending data to a destination.


This cookie will be used to store session based information on which product ids have been viewed on this site.


This cookie will be used to store the session referrer.


This cookie is used by our sites to manage tags on each of our pages.

Tailored content cookies

Please see below for a detailed list of the ‘tailored content’ cookies used on this Site.



uuid (or uuidc

MediaMath uses this cookie to identify a unique visitor. It contains a unique, pseudonymous browser identifier. It does not contain information that is reasonably linkable to an identifiable person such as a real name, email, phone number, government identifier, or financial account number.


MediaMath uses this cookie to hold attributes about the browser for fraud prevention and other technical optimisations.


MediaMath uses this cookie to synchronise the visitor ID with a limited number of trusted exchanges and data partners


MediaMath uses these cookies for advertisers that intend to buy ads on certain supply sources. They contain an Advertiser ID and timeout information.


MediaMath uses this cookie to record and maintain consumer opt-out choices.

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